Step-by-Step Reconnect Procedure

• Open Zapier Dashboard and navigate to My Apps. This is where all connected accounts are listed.
• Locate the problematic account. Find the account showing the authentication error.
• Disconnect the account by clicking on the disconnect or remove option. This clears any stale connection tokens.
• Reconnect the account by clicking on the relevant reconnect option. Zapier will guide you through an authentication flow to ensure fresh credentials are used. Follow each step carefully; you may be asked to grant permissions.
• Test the connection within the Zap editor. Use the test button to ensure that authentication is successful before proceeding with the Zap.

Utilizing a Zapier Code Action for Verification (Advanced)

• Create a Code Step in your Zap to verify that the new connection is working. Through a Code Action (using JavaScript), you can mimic an API call and check for a valid response.
• Copy and paste the code example below into your Code Action. This sample uses the authentication token retrieved by Zapier after reconnecting.

// This code snippet demonstrates a simple API call using the reconnected account's token.
// It uses fetch to call a sample API endpoint. Replace the URL and header keys as needed.
fetch('https://api.example.com/test-endpoint', {
  method: 'GET',
  headers: {
    'Authorization': 'Bearer ' + bundle.authData.access_token  // Access token provided by Zapier after reconnection
  }
})
.then(response => {
  if (!response.ok) {
    // If response status is not OK, throw an error
    throw new Error('API response not OK.'); 
  }
  return response.json();
})
.then(data => {
  // Successfully got data, authentication is fine!
  callback(null, data);
})
.catch(error => {
  // If any error occurs, the authentication might still be an issue. Check error message.
  callback(error);
});

Final Verification

• Review and save your Zap after testing. Ensure there are no outstanding authentication issues noted in the test steps.
• Monitor activity over the next few Zap runs. If further issues occur, consider repeating the process after confirming that your account permissions and API settings are up to date.